Refund Policy

AdmitMap sells two one-time digital products: the Odds Report ($19) and Odds + Financial Aid ($29). Both are generated from the profile you enter and delivered to you immediately after payment.

Because the product is delivered instantly and in full, all sales are final and purchases are not refundable, except in the circumstances described in section 3.

By completing a purchase you confirm that you are buying digital content with immediate delivery and — to the extent your local law allows — you agree to begin receiving it right away.

We would rather explain this than hide it in legal text.

An AdmitMap report is not a subscription or a service delivered over time. It is a calculation run against your profile and shown to you in seconds. Once you have seen your odds at every school on your list, your estimated net price, and your position against admitted students, you have received the entire product. There is nothing to return and nothing we can take back.

This is standard for instantly-delivered digital goods, and it is what lets us charge $19 instead of the $3,000 a private counselor charges for the same kind of analysis.

Two situations, and we honour both without argument:

• We failed to deliver. If you were charged but never received your report, or a technical fault on our side meant it did not work and we could not fix it, we refund you in full. No time limit on this one — if it is our failure, it is our failure.
• The law requires it. If mandatory consumer-protection law where you live gives you a non-waivable right to a refund or to withdraw from the purchase, that right applies regardless of anything in this policy.

We also refund duplicate charges — if you were billed twice for the same report, tell us and we will return the second payment.

Payments are processed by our payment provider acting as Merchant of Record. They may also issue a refund at their own discretion under their own policies, and nothing here limits that.

Email support@admitmap.app from the address you used to buy, and include:

• what went wrong, in as much or as little detail as you like;
• your order or license key, if you have it.

A real person reads every message, usually within a couple of days. If something is broken we would much rather fix it or refund you than have you fighting with your bank — so please write to us first. We have never refused a genuine delivery failure.

Since refunds are limited, here is exactly what you are getting — so nothing is a surprise.

Specifically, the following are not grounds for a refund:

• your acceptance probabilities were lower than you expected;
• you disagree with an estimate, an essay score, or an activity score;
• a college's actual decision differed from our estimate;
• your actual financial aid package differed from our estimate — these are modelled from published averages and always labelled as estimates;
• a figure such as net price or earnings after graduation is not published for one of your schools or your intended major, and is shown as "—" or "Not published for this major";
• a school on your list has no early round and is marked "No early round";
• your report looks different from the sample report on our website — the sample is built from a made-up student, and your report is built from your own profile and school list;
• information you entered was incomplete or wrong;
• you changed your mind after seeing the report.

All of this is set out in more detail in section 4 of our Terms of Service, which is worth two minutes before you buy.

If you believe a charge is wrong, please email us before contacting your bank. We can usually resolve it the same week, and a chargeback takes months and helps nobody.

Opening a chargeback without contacting us first may result in your access to AdmitMap being closed. We will always provide our payment provider with delivery records when a claim is disputed.

• Email: support@admitmap.app
• Operator: Arlan Nurmanov, an individual based in the Republic of Kazakhstan

This policy forms part of our Terms of Service. See also our Privacy Policy.